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Ryan Owen Associates (ROA)

Store Manager (Luxury Retail)

Posted: 1 days ago

Job Description

We are currently seeking a highly experienced and client-driven Store Manager to lead the operations of a luxury retail boutique in Singapore. This is a unique opportunity to elevate customer experience, drive commercial performance, and lead a passionate team within a globally renowned luxury brand.Responsibilities:Lead and manage the boutique’s daily operations to ensure the highest levels of client service and brand representation.Drive store performance through effective team leadership, client engagement, and strategic sales planning.Develop and nurture relationships with VIP clientele to ensure long-term loyalty and repeat business.Monitor key KPIs including sales, footfall, conversion, and inventory to identify growth opportunities.Recruit, mentor, and coach a high-performing team to maintain exceptional service standards and achieve commercial targets.Oversee visual merchandising and stock management to ensure boutique presentation aligns with brand guidelines.Collaborate with regional teams on marketing initiatives, in-store events, and new product launches.Requirements:8+ years of experience in luxury retail management, preferably with good team management and clienteling experience.Proven leadership capabilities with a track record of achieving sales targets and developing talent.Deep understanding of luxury clienteling and high-end customer service standards.Strong commercial acumen, organizational skills, and attention to detail.Excellent interpersonal and communication skills; fluency in English (additional languages a plus).Willingness to work retail hours including weekends and public holidays.What the Role Offers:The opportunity to lead a prestigious boutique and represent a world-class luxury brandExposure to high-profile clientele and premium retail strategiesA collaborative and refined working environmentCompetitive base salary with performance-based incentivesTraining and career development opportunities in luxury retailInterested candidates, please click Apply or send your resume to ryan@ryanowenassoc.com.We regret that only shortlisted candidates will be contacted.

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