SUCCESS COACH

Success Coachfull timeRemote (Australia-based preferred)About The RoleWe are looking for an enthusiastic Success Coach to join our team and become the ultimate support partner for our members. You will play a critical role in helping women win in their first month inside our programs, setting them up for long-term success, and ensuring they feel supported every step of the way.As a Success Coach, You WillWelcome new members into our coaching programs and guide them through their first monthAnswer member questions, resolve challenges, and provide thoughtful feedbackManage our member community chat groups, fostering connection and positivityHelp troubleshoot payment issues and ensure smooth membership accessCelebrate member wins and help them stay motivated on their journeyCollaborate with our coaching and operations team to flag trends, feedback, and opportunities to improve member experienceWho You AreYou ArePassionate about supporting women in business and genuinely care about their successAn excellent communicator, both in writing and on video or callsOrganised and proactive, with strong problem-solving skillsComfortable managing multiple conversations and tasks at oncePositive, energetic, and able to motivate and uplift othersExperienced in customer service, coaching, or community managementExperienced in e-commerce, either by working for an online brand or running your own. You understand the challenges, language, and pace of e-commerce and can speak with empathy and authority.Why Join UsBe part of an inspiring team of women who are passionate about changing livesWork in a flexible, remote-first environmentAccess to SHE-com’s programs and resources for your own growthMake a meaningful impact in the lives of hundreds of women entrepreneursApplicationIf you are driven by the opportunity to empower female entrepreneurs, we would love to hear from you. Please email your resume and a covering explanation of your suitability and interest in this role to careers@shecom.co with the subject line “Your new Success Coach”.SHE-com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.