Success Manager

Kinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with 20 million users worldwide.🌍 We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations. 🎮 At Kinguin, we are committed to innovation and pushing the boundaries of what's possible in gaming. Our team is made up of people from diverse backgrounds and skill sets, all united by their love of gaming and desire to create the best possible platform for our customers. 🚀If you value having 🧡 Passion, Care & Impact 🧡 in your daily work, you will fit great in our team! You can read more about our values and work here.Let's shape the future together and make gaming accessible and inclusive for everyone! 🤜🤛What daily challenges are waiting for you?Building and nurturing strong relationships with key business partners to boost their revenue, margin, and smash targets.Working closely with internal teams to ensure all actions align with company, team, and individual KPIs.Taking full ownership of the monthly, quarterly, and annual results for your partners and helping the entire team reach its goals.Proactively identifying and removing obstacles, proposing solutions, and prioritizing tasks to support the team.Planning joint marketing campaigns with partners and our marketing team, focusing on measurable results and business objectives.What you need to be successful in this role?At least 5 years of experience in client account management with a proven track record of driving partner revenue growth.Strong leadership and communication skills, with the ability to influence and engage at all levels.Experience with cross-functional projects, senior stakeholders, and managing project requirements from the business side.Hands-on experience in daily client conversations and taking full ownership of your accounts.Ambition and readiness to lead the team in the future and act as a deputy to the Head of Department.Solid analytical skills and proficiency with tools like Looker.A background in high-risk industries is a major plus, especially in fintech.Fluency in English is a must (C1 minimum). Ukrainian or Russian language skills are a great bonus.Willingness to travel for business trips and industry events.What we offer? Remote work within flexible hours.Flexibility in contract options. Monthly bonus opportunities tied to marketplace results.Comprehensive benefit package:Private Medical Healthcare (Enel-med).Life Insurance (PZU) - possibility to take part in a group insurance.Online Benefit Platform (120 points = 120 pln on MyBenefit).Mental Health Platform (Nilo).Sports Card (Multisport).Two 50% discount codes for games every two months.Seniority program (yearly discount code, up to 10 additional paid days off, bonus for 2, 5, 10, 15, and 20 years anniversary).Recruitment processPeople interview (45-60 minutes)Interview with the Hiring Manager (30-60 minutes)Feedback + decision