System Administrator

Company DescriptionEgis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.Egis Projects Philippines Inc (EPPI) provide services to private sector entities involved in the business of building, operating or managing roadways, railways, and other transportation infrastructure projects.EPPI has been appointed to design, develop, support and maintain a tolling system based on free flow, nonstop operating mode. This toll system shall have components located on various points (tolling points) of the toll roads- Roadside Equipment (which is subcontracted), and 2 pieces of centralized equipment cloud-based (Operation Back Office and Commercial Back office), being developed by EPPI’s Software Development Center (SDC) team. These mainly consist of web-based software (Customer Portal, Account Management Systems, Customer Relationship Management system, Back-office portal), microservices back ends (API) and mobile apps, managing more than 3 million end user accounts.Job DescriptionResponsible for supporting and maintaining Software and Hardware, troubleshooting technical issues and assisting with system administration tasks.Duties and responsibilities:Provide first-level technical support for hardware, software, and network issues.Monitor system performance and troubleshoot issues as needed.Assist in maintaining servers, workstations.Install, configure, and update software.Document IT processes, procedures, and troubleshooting steps.Qualifications Qualifications:Bachelor's degree in Information Technology, Computer science or related fieldMinimum of 3-years work experience in the same capacityWriting technical documentationBasic SQLNetwork configurationTechnical supportAbility to learn new technologies quicklyAbility to work independently and as part of a teamAdditional InformationWork Location and ScheduleWilling to work on a shifting scheduleWilling to work on site