Job Description

Medier isn’t just a marketing agency—we’re creative partners to our clients.Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.We're looking for a System Administrator to join our team in Copenhagen, and provide hands-on technical support to our employees! You’ll be responsible for troubleshooting hardware, software, and network issues, ensuring smooth day-to-day operations across our office.✅ Responsibilities:✔️ Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.✔️ Respond to queries in Jira, in person, via corporate messenger, or over the phone.✔️ Write training manuals and documentation.✔️ Train computer users on system use and best practices.✔️ Maintain daily performance of computer systems.✔️ Walk customers through step-by-step problem-solving processes.✔️ Install, modify, and repair computer hardware and software.✔️ Run diagnostic programs to troubleshoot and resolve issues.✔️ Resolve technical issues related to LAN, WAN, and other network systems.✔️ Install and configure computer peripherals for users.✔️ Maintain and manage inventory of IT assets.✅ Requirements:✔️ At least 3 years of experience working in a system administration, help desk or IT support environment.✔️ Ability to diagnose and resolve basic technical issues.✔️ Ability to work in a fast-paced environment.✔️ Excellent oral communication skills.💡 Would be a plus:✔️ Experience with MDM systems for Apple devices.✔️ Familiarity with Mikrotik and Ubiquiti network hardware.✔️ Experience with CCTV systems.✔️ Experience with access control systems and intercoms.✔️ Knowledge of meeting room equipment setup and troubleshooting.✅ Why you should join us?Opportunity for career progress in a fast growing European companyPrivate Health InsuranceCorporate DiscountsRegular team & company eventsPeople-oriented management without bureaucracy24 days of paid holidaysFriendly teamFull-time, in-house, standard business hoursCompetitive salaryReshape marketing with us. Let’s work!By submitting your application, you agree to our Privacy Policy.

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