Job Description

We are seeking a highly experienced and detail-oriented Technical Manager / ServiceNow Subject Matter Expert (SME) to lead a strategic ServiceNow implementation for a top-tier international law firm. This client is highly demanding, with a strong expectation for precision, clarity, and excellence in delivery—therefore, we require a candidate with exceptional attention to detail, strong stakeholder management skills, and the ability to perform under high expectations.The ideal candidate brings deep hands-on expertise across ServiceNow, ITSM, and Integration Hub, combined with strong leadership capabilities. This role is both strategic and hands-on: you will define the implementation roadmap, guide the delivery, and contribute to the technical build when needed.

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