Technical Account Manager - ProcessMaker

ProcessMaker is a leading AI-enriched process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.Please see below requirements for the Technical Account Manager.Key ResponsibilitiesBe part of the implementation of software projects. Follow best practices and coding standards, while keeping in mind the scope, goals and deliverables.Review User Guides and Technical Guides. - Identify bugs and issues in each project developed in ProcessMaker. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Manage changes to the project scope, schedule, and costs using appropriate verification techniques. Function as an integral part of the team, actively contributing towards the development of our services. The position requires constant communication with clients and teams in English. Establish and maintain relationships with third parties/vendors.Essential FunctionsProgramming in PHP, Laravel, VueJS and other (scripting) languages if this is needed. The position requires constant communication with clients and teams in English. Report all issues or constraints to the team and Technical Lead. Review the Jira system to complete the assigned tasks during the day. Be able to inform in the scrum meeting the status of the tasks assigned in the day.Minimal QualificationsProven experience as a Software Engineer or similar role. Technical background with a solid understanding of software development and web technologies. Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Exceptional communication in spoken English. Experience working with remote and on-site multicultural teams. Strong problem-solving skills and ability to manage multiple projects simultaneously. Bachelor’s degree in Computer Science, Engineering, or a related field.PLEASE SUBMIT YOUR APPLICATION AND RESUME IN ENGLISH