Technical Project Manager (SaaS)

Role & ResponsibilitiesWe are seeking a dynamic and detail-oriented Technical Project Manager to work closely with the CTO and play a dual role in project execution and process excellence. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a SaaS or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.Project Management & Delivery OversightPlan and manage multiple concurrent technology projects across multiple teams.Collaborate with teams to define project plans, timelines, and resource allocations.Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.Generate reports and maintain dashboards on project status, risks, and timelines.Facilitate daily stand-ups, sprint planning, and retrospectives.Process Definition & GovernanceDesign and implement processes for Agile delivery, ticket management, and support workflows.Conduct audits, spot checks, and process reviews to ensure compliance.Identify delivery bottlenecks and drive continuous improvement.Agile Coaching & EnablementConduct training and workshops on Agile methodologies (Scrum, Kanban).Coach teams on ceremonies, estimation techniques, and backlog management.Promote Agile mindset and process maturity across the organization.Quality & ComplianceAlign teams to quality frameworks and standardized practices.Work with cross-functional teams to ensure audit readiness.Stakeholder CommunicationServe as the bridge between Engineering, QA, Support, and Product teamsRegularly update leadership on delivery progress, risks, and process gapsSimplify technical progress and status for executive-level reportingIdeal Candidate9+ years of overall experience, with 5+ years of experience in Project Management / PMO / Delivery Excellence roles within technology or SaaS organizations.Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.Hands-on experience in any technical function (QA, development, testing, or project coordination).Ability to lead process governance, including documentation, audits, and stakeholder alignment.Excellent communication, analytical thinking, and stakeholder management skills.Familiarity with DevOps and CMMI/ISO quality frameworks.Self-driven, highly organized, and outcome-focused.Desirable QualificationsCertifications such as PMP, CSM, or CMMI-related are a plus.Exposure to process maturity models or experience contributing to CMMI audits is preferred.Perks, Benefits and Work CultureComprehensive health insurance coverage.Excellent rewards and recognition policy.Transparent compensation policy with no unnecessary deduction in CTC.Annual company off-site and a variety of events, celebrations throughout the year.Travelling opportunities between our offices across the country.Annual Ginesys walkathon & related sporting events.Quarterly Coffee with CEO.Skills: management,cmmi,technology,agile,saas,agile methodologies,project management,project