Technical Support Officer

Role:                          Technical Support Officer ​Location:                  Deeside, CH5Salary:                       £30 - 35,000Benefits Package:  Private Health Insurance, Life Assurance,Enhanced Annual Leave, Enhanced Pension Contributions​The Opportunity:Due to continued growth, Reacta Healthcare is looking to recruit a Technical Support Officer who will provide technical and scientific support to all areas of the business. The role sits within the Technical & Validation team and reports to the Head of Technical & Validation.​Key AccountabilitiesWriting GMP documents; protocols, reports, SOPs, BMRs and other technical or scientific documents.Responding to product queries from health authorities.Investigating and writing deviations or non-conformance reports and root cause analyses.Performing and writing risk assessments.Supporting new product introductions, writing documents, and performing practical formulation activities.Involvement in audits or inspections both from internal and external parties.Supporting validation activities as required.Managing small projects.​Essential Skills, Qualifications and ExperienceTo be successful in this role, applicants need to have the following essential skills and experience:Experience of working within a pharmaceutical or related GMP environment.Demonstrated written and oral communication skills.Demonstrated ability to work well as part of a team.Experience of IT software (e.g., Microsoft office, document management or other relevant software)Demonstrated planning/organisational skills and the ability to work under their own initiative.​Desirable Skills and ExperienceExperience of statistical analysis tools.Problem solving experience.​Do you want to feel inspired every day? We are future-focused, and our business is growing rapidly. We succeed together through passion, commitment, and teamwork, and so can you.Reacta Healthcare are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all individuals regardless of background and experiences. If you require any adjustments during the recruitment process, please let us know and we’ll do our best to support you