Territory Sales Manager - International Courier

About UsUPS, the world’s largest courier and logistics network, operates in more than 220 countries and territories, connecting businesses globally with trusted, time-definite delivery solutions.In Sri Lanka, UPS is proudly represented by FITS Express Pvt Ltd, the Authorized Service Contractor (ASC). We offer comprehensive express courier, freight forwarding, customs brokerage, and logistics solutions, serving a diverse portfolio of corporate and SME customers.We are now seeking a dynamic and target-driven Territory Sales Manager – International Courier to lead sales activities within a designated region and expand UPS’s share in the Sri Lankan courier market.Role OverviewThe Territory Sales Manager will be responsible for driving sales growth, winning new business, managing key customer relationships, and achieving revenue targets within an assigned geographic territory. This role requires strong market awareness, excellent customer engagement skills, and the ability to position UPS’s international courier solutions to a broad customer base.Key ResponsibilitiesOwn and manage a defined sales territory, ensuring consistent revenue growth and market penetration.Achieve and exceed monthly revenue, new customer acquisition, and retention targets.Identify, qualify, and convert prospects into active UPS customers.Deliver effective sales presentations, product briefs, and customer proposals.Develop deep relationships with existing clients to increase share of wallet through cross-selling and upselling.Work closely with Operations, Customer Service, and Credit Control teams to ensure seamless customer experience and service reliability.Perform regular customer visits, territory mapping, and competitor analysis.Maintain accurate CRM updates on leads, pipelines, and sales activities.Resolve customer concerns proactively and ensure high levels of satisfaction.Prepare weekly and monthly sales reports for management review.Qualifications & SkillsDegree or Diploma in Sales, Marketing, Business Management, Logistics, or a related field.2-4 years of field sales experience, ideally in courier, freight forwarding, logistics, or FMCG.Strong understanding of the international courier market and customer needs.Excellent communication, negotiation, and relationship-building skills.Proficiency in MS Office and CRM systems.Ability to work independently and manage a territory with minimal supervision.Target-driven mindset with strong analytical and problem-solving abilities.Valid riding/driving license (required for territory visits).Why Join UPS Sri Lanka?Represent the world’s leading international courier brand.Strong career growth potential within UPS’s regional and global network.Attractive remuneration with performance-based incentives.Professional, supportive, and fast-paced work environment.Equal Opportunity & Data ProtectionUPS Sri Lanka (via FITS Express Pvt Ltd) is committed to equal opportunity, diversity, and fair hiring practices.By applying, you agree that your personal data will be processed solely for recruitment purposes in accordance with relevant data protection laws.