Trainee IT Support Engineer - Course and Training provided!

Company DescriptionAt Bluecrest, we’re more than a health assessment provider - we’re the health intelligence company. Since our founding in 2012, we’ve been on a mission to make high-quality, affordable health monitoring accessible to everyone across the UK and Ireland. Serving both individual customers and businesses, we empower people to take control of their wellbeing through early detection and long-term health insights.Our purpose is simple yet powerful: to give everyone confidence in their health. By 2028, our vision is to be the UK’s leading health intelligence company, delivering vital health insights to over a million people every single day.We’re proud to help people live healthier for longer, and we do it by making personal health monitoring easy, affordable, and impactful.Join us in shaping the future of health intelligence, where your work makes a real difference, every day. PositionTrainee IT Support EngineerWorthing, West Sussex – Office BasedTemporary, 12-Month fixed term contract £25,000 per year plus cost of completing a CompTIA A+ course and various company benefitsWe’re looking for a Trainee IT Support Engineer to be the initial point of contact for the IT Support department for employees seeking technical assistance over the phone or email. Supported by our Head of IT Operations; Adam, this role is a great opportunity for someone looking to progress themselves into an IT Support Career. We will be covering the cost of completing a CompTIA A+ course whilst providing support throughout, and there will be opportunity for a permanent position should the course be passed!What can we offer you in return? *Balance & SupportAnnual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours) Company Sick Pay SchemeEnhanced Family LeaveLearning & DevelopmentApprenticeship SchemesCareer Development OpportunitiesBluecrest Academy for Aspiring ManagersLeadership Development Programme24/7 Learning Library – accessible for everyone!Financial & LifestyleSalary exchange pensionEmployee Charity Sponsorship SchemeRetail and Leisure DiscountsHome Office AllowanceSophos @Home ProtectionEmployee Assistance ProgrammeHealth & WellbeingDiscounted Gym MembershipCycle to Work SchemeFour Free Health Assessments per year for yourself, family or friends50% Off Additional Health TestsLife InsuranceAfter qualifying period & subject to terms and conditions and/or eligibility.The HoursTemporary, fixed term 12 month contract Full time Office based, 5-days per week Monday to Friday 37.5 hours per week8am to 4pmResponsibilitiesProviding Internal Desktop/Network/Application support to employeesAssist in the deployment of technologies/systems/services to employeesSetting up and removing of new starters and leaversAssisting with laptop builds and minor technical supportSupporting with in-house systems - Microsoft 365General IT support.Contribute to training documentation and assist with end-user trainingMaintain audit on all equipment throughout the businessTo provide remote and telephone support to both office and field staff with IT related tasksThe above is not an exhaustive list of duties and responsibilities. The post holder is expected to undertake other duties appropriate to the role as maybe reasonably required RequirementsWhat we need you to have Interest in pursuing an IT Support CareerStrong telephone and customer experience skills Excellent communication and organisation skills A team player with high energy and can-do attitudeVersatile and able to cope well under pressureAbility to quickly learn new applications and technologiesDetermined to be the best at what you do Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding processOther informationReady to Take the Next Step?If you believe your skills, experience, and enthusiasm could make a real impact here at Bluecrest and you’re looking for a place where you can truly belong, we’d be thrilled to hear from you.Once we’ve reviewed your application, if it feels like a great match, one of our recruitment team members will be in touch for an initial chat. It’s a chance for us to get to know you better, and for you to ask any questions you might have about the role, the team, or life at Bluecrest.We’re excited to learn more about you!Everyone is WelcomeWe are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance.Our employment practices are firmly rooted in the principles of diversity, equity, and inclusion and all employment decisions are based on merit, role requirements and the evolving needs of our organisation. We believe that a diverse workforce brings fresh perspectives, drives innovation, and strengthens our ability to serve our community with compassion and excellence.Our mission is to build inclusive, collaborative teams where every individual feels valued, supported, and empowered to thrive. We celebrate individuality and encourage every team member to bring their whole self to work — because when people feel they truly belong, they do their best work.This commitment is not just part of our policy — it’s part of our purpose. It reflects who we are, how we lead, and how we grow together.Other InfoPlease note that this role is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. As such, all convictions, cautions, and bind-overs—including those considered ‘spent’—must be disclosed as part of the application process.We kindly ask recruitment agencies not to contact us regarding this vacancy. We are committed to managing our recruitment directly and appreciate your understandingAny personal information you provide will be handled in accordance with our company’s Privacy Policy, ensuring your data is treated with care and respect.Please be aware that we are currently unable to offer visa sponsorship for this position.