Travel Consultant

Key Tasks🚨 We’re Hiring | Travel Consultants 🚨Job PurposeResponsible for assisting passengers with booking tickets, checking in for flights, providing information, and addressing customer inquiries at the counter through GDS systems (Amadeus & Galileo). This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.Key ResponsibilitiesAssist customers with ticket bookings, cancellations, and flight changes.Provide information on flight schedules, fares, and travel policies.Perform check-in duties, including verifying passenger identification, issuing boarding passes, andmanaging luggage check-in.Handle customer inquiries, resolve issues, and provide excellent customer service.Follow all security and safety guidelines while handling customer data and boarding procedures.Dimensions Personal Qualities:Strong understanding of airline ticketing rules and GDS systems, fare structures, and travelregulations.Excellent communication and interpersonal skills.Strong attention to detail and problem-solving abilities.Ability to work under pressure and manage multiple tasks efficiently.Proficient in Microsoft Office Suite and other relevant software.Customer-focused mindset with a passion for enhancing client experiences.EducationBachelor’s degree in Travel and Tourism, Business Administration, or a related field (preferred).ExperienceMinimum of 1-2 years of experience in Ticketing departmentPrevious experience with airline reservation systems Amadeus and Galileo (both Advanced & Basic) or travel booking platforms is highly preferred.Knowledge of check-in and boarding procedures is beneficial. This is a great opportunity to grow your career with a trusted global travel brand.