User Researcher

User ResearcherLeeds, West Yorkshire (Hybrid)2 Month Contract – Inside IR35 – Immediate StartA great short-term opportunity for an experienced User Researcher to deliver actionable insights that shape key online customer journeys - from browse and search through to checkout and booking.The User Researcher lead end-to-end usability studies, combining moderated sessions, behavioural analytics, and customer feedback to uncover friction points and recommend clear, evidence-based improvements for product and design teams.User Researcher – Key Skills & Experience:Proven experience running usability research across web and appStrong understanding of user-centred design principles and qualitative methodsConfident in synthesising findings into prioritised, actionable recommendationsSkilled communicator with solid stakeholder management experienceFamiliarity with UserZoom or similar research platformsThis role would suit a hands-on User Researcher who enjoys turning insight into impact and delivering tangible improvements to user experience within a fast-paced digital environment.We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion/belief, sexual orientation, or age.