Visitor Experience Facilitator

We are looking for a Visitor Experience Facilitator Europa Experience Center will soon open its doors in The Hague, Netherlands. It will serve as an educational hub and a platform for engaging with the EU, offering visitors a unique experience to understand the EU's history, institutions, and role in shaping a common European future. Key attractions within the center include an interactive exhibition space equipped with multimedia stations, a 360° cinema that showcases Europe's journey and its future, and a Role Play Game. This game allows participants to simulate the roles of MEPs in a hands-on learning experience.You will:Create a warm and inviting atmosphere, offering exceptional hospitality to the guests.Guide and assist visitors in exploring the exhibitions, making their experience interactive and memorable.Engage visitors by providing explanations of exhibition content and EU concepts, sparking their interest.Managing telephone and email inquiries, coordinating event registrations, and maintaining an organised schedule.Supporting the organisation of special events, ensuring they run smoothly.Champion the visitor experience by actively gathering feedback and ideas, driving continuous enhancements to make visits more enjoyable.Design, develop, and conduct educational workshops, tours, and public entertainment.Guide visitors on modern history, European integration, and EU-related topics.Requirements:You have a good understanding of European Union topics and are eager to share your knowledge with others.You have university-level diploma or ongoing university-level studies.A perfect command of Dutch and English is essential; knowledge of any other EU languages is advantageous.Exceptional interpersonal skills, a good sense of humor and a passion for working with people.Ability to adapt to changing tasks and operational requirements.If you're excited about being part of an innovative venue that's all about education, engagement, and bringing Europe to life, then we want to hear from you!WE OFFER a role starting in March 2026, with a schedule Mon-Fri 9:30-17:30, Sat 10-17, with the possibility of working part-time, a modern work environment in The Hague and friendly colleagues.