WhatsApp Technical Support | English Non-voice

Company Description ETISAL International Group is a prominent Business Process Outsourcing (BPO) company, delivering innovative and customized services to meet unique customer needs. With extensive experience in customer service across the Middle and Far East, ETISAL International prioritizes high-value, tailored solutions that empower clients to focus on their core businesses. The company emphasizes global reach, cultural understanding, and industry best practices to serve its partners effectively. ETISAL International is committed to operational excellence, transparency, integrity, and exceeding client expectations with state-of-the-art technologies and a customer-first approach. Role Description This is a full-time, on-site role for a WhatsApp Technical Support | English Non-voice associate, located in Cairo. The successful candidate will handle customer inquiries and complaints through the WhatsApp platform, ensuring timely and accurate resolutions. Daily tasks include providing troubleshooting assistance, engaging in proactive customer support, maintaining high levels of customer satisfaction, and ensuring technical accuracy in responses. This position will require collaboration with internal teams to escalate and resolve complex issues. Qualifications Just chat "Technical Support Agents .▪️Technical graduates▪️English level B2▪️No experience needed▪️Location: Maadi✔️ Salary: 11K – 14K EGP (based on English level)✔️ Shifts: Rotational – last shift ends 10 PM✔️ 2 Days off ✔️ Monthly incentives