Working Student Customer Experience & Academy (m/f/d)

About UsWorkpath was founded with the mission to enable organizations to define and achieve their most important goals. With its AI Companion, simple workflows and automated reports, the Workpath platform makes strategy work simple and accessible from top-level management to individual team members. The platform seamlessly integrates with all relevant corporate processes and tools and leverages Artificial Intelligence to better orchestrate teams and resources around shared goals. Beyond its technology, Workpath also offers training and consulting services for operating model transformation and best-in-class change management. Leading Fortune 500 companies worldwide trust Workpath.For more information, please visit: https://workpath.com/en/homeYour MissionAs a Working Student in Customer Experience & Academy (m/f/d), you’ll play a key role in shaping how our customers discover Workpath and successfully execute their strategies — while advancing the Workpath Academy with innovative learning formats and AI-powered content.Develop and produce engaging customer learning experiences in our Workpath Academy including e-learnings, microlearnings, and videos to help customers onboard the Workpath platform and train methodologies for strategy executionContribute to our content knowledge base by structuring and adding high-quality content piecesOwn and enhance the Workpath product knowledge hub in our help center, and ensure excellent first-level product support for our customers.Experiment with and optimize the Academy’s tech stack (e.g., learning platforms, help center) to ensure effective use of tools, features, and data insights Leverage AI and automation to create and deliver learning content Collaborate cross functionally within Customer Experience, with our Product and Marketing teams on projects that impact Workpath’s positioningWhat We Are Looking ForYou’re an enrolled Master’s or Bachelor’s student in a relevant field (e.g. Business Administration, Technical Communication, Educational Technology, Media Informatics, Learning Sciences)You’ve gained first experience in a dynamic environment such as a tech startup or similar (internship or working student role)You have a strong affinity for technology and pick up new product knowledge quicklyYou’re curious about AI tools and have first project experience with automation or artificial intelligenceYou’re passionate about digital learning and enjoy creating engaging learning formatsYou’re a confident communicator, comfortable interacting with customers in both German and English fluently (C1)You work independently and proactively, think analytically, and approach challenges with a structured, results-oriented mindsetWhat We OfferResponsibility and shaping: Take over responsibility early, gain direct exposure to the leadership team and shape the development of our AcademyFlexibility: Benefit from mobile working and adjust your working hours to fit your studiesProfessional growth: We offer a structured feedback and development cycle with 360-degree feedback twice a yearPassionate and ambitious team: Work directly with our leadership team to learn from senior leaders and enjoy the thrill of building togetherCompensation and Benefits: Competitive salary, a personal development budget and non-cash benefits through a cooperation with our partner HrmonyJoin UsIf you’re passionate about driving impact in a fast-moving startup and helping organizations execute their strategy, we’d love to hear from you. Gabriela and Patricia are excited to receive your application.Apply HereFor more information about Workpath, please visit our website.