Zonal Manager (POS Agent Support).

Location: Lagos StateDepartment: SalesAbout PalmPayPalmPay is a leading fintech platform driving financial inclusion across Africa and beyond. With over 40 million users, we are scaling innovative financial services that are accessible, rewarding, and impactful. Our growth is powered by talented people, and we are committed to building a high-performing workforce through continuous learning and development.Role OverviewZonal ManagerContractor shall work as a Zonal Manager to carry out the following responsibilities: The ZM makes decisions through company policies to promote its business standard in line with work ethics ZM assigns daily tasks to RMs and ensures the Job is done in line with our business policies ZM also oversees the RMs and other business operations within the cities and ensures all walk-in agents are attended to ZM works with other departments like IV/warehouse and sales teams to ensure all pos under after-sales are stored back in the warehouse and maintain compliance with our business rules Manage assigned projects and program components to deliver services in accordance with established objectivesKey QualificationsEducation & ExperienceBachelor's Degree in Business Administration or any other related discipline. A minimum of 6 years' experience in the Fintech IndustryExperience as a POS Support is an added advantageSkills & CompetenciesStrong facilitation, coaching, and presentation skillsAbility to assess training needs and translate them into impactful learning programsExcellent communication, interpersonal, and stakeholder management skillsStrong project management and organizational abilitiesPowered by JazzHRcDeEuyfCBX