2nd Line IT Support Engineer

2nd Line IT Support Engineer – Cape Town, South Africa (Office-based)We’re looking for an experienced IT Support Engineer to join our Cape Town office, supporting local infrastructure and collaborating with our UK team. You’re responsibilities will include managing Networks, firewalls, switches, VMware, and user devices while ensuring security and uptime.You’ll manage local IT infrastructure, support users, and work closely with our UK team. This role offers real progression and opportunities to learn and grow your skills.Requirements:Previous 2nd line IT support experience.Experience with Windows 365, Azure, VMware, and Windows ServerSkilled in network management, VLANs, firewall admin (WatchGuard), and security management (Sophos, Rapid7, Duo)Familiar with ManageEngine ticket system and ITIL frameworksStrong troubleshooting, proactive, and good communication skillsWe offer:Competitive salaryEquipment & trainingInternational team environment with career progression