4 Voices Virtual Receptionist - Remote Role

About This Opportunity4 Voices’ mission is to provide support and social, digital, community, employment connections to women who may be or who are at risk of experiencing social isolation, family/domestic violence and homelessness.This is a remote role with required availability Monday through to Friday.RoleJoin our mission from the comfort of your home! 4 Voices is looking for a compassionate and professional Virtual Receptionist to be the welcoming first point of contact for our community. This is a remote role, perfect for organised communicators. As our Virtual Receptionist, you will:Be the friendly and calming first voice for our partners (the women we assist), donors, volunteers, and supporters.Triage incoming calls and messages, ensuring each enquiry is directed to the right team member for prompt assistance.Provide clear information on our services and handle general enquiries with patience and empathy.Accurately take detailed messages and ensure they are passed on promptly using our systems.Support the team by managing the main phone line, ensuring no call goes unanswered.We're Looking For Someone WithExcellent communication skills and a natural empathy for helping others.Computer literate (MS Office Suite: Outlook, Word, Teams)Fantastic time management and the ability to work independently from home.A quiet home workspace and availability Monday to Friday.Make a real difference every day. Apply now!RequirementsWorking with Children CheckAdditional Requirements4 Voices is a national volunteer-powered charity creating safe spaces for women facing homelessness, domestic violence, and social isolation. We’re seeking passionate and organised Frontline Leaders to guide local shifts and support our dedicated volunteer teams.Opportunity provided by SEEK VolunteerID: 235010Organisationwww.4voices.org.auCategoryCommunity ServicesLocationN/ATime requiredRegular - more than 6 monthsDays: Weekdays, WeekendsTimes: Mornings, Afternoons, Evenings5 hours spread across Monday to Friday, must have availability Monday to Friday.TrainingInduction for all roles and training as required for each role.Suitable forOnline & Remote VolunteersType of workAdministration & Office ManagementCompanionship & Social Support