Anti-Money Laundering Analyst

ING Phils. HubKYC Analyst Jul 2024 – PresentConducting Know Your Customer (KYC) reviews and due diligence for new and existing clients.Assessing customer risk profiles and ensuring compliance with AML and regulatory frameworks.Collaborating with cross-functional teams to streamline onboarding and monitoring processes.Supporting continuous improvement initiatives in compliance and risk management.Maybank Phils Inc.Officer-in-Charge (OIC) Jul 2023 – Jun 2024 (1 year)Oversaw branch operations, ensuring smooth workflow and compliance with banking regulations.Supervised and guided staff in daily activities, fostering teamwork and productivity.Managed customer escalations and provided solutions to maintain client satisfaction.Coordinated with management on operational improvements and branch performance reporting.Ensured adherence to risk management and anti-money laundering (AML) standards.Maybank Phils Inc.Teller & New Accounts Officer 2016 – 2023 (6.5 years)Processed daily banking transactions including deposits, withdrawals, and fund transfers with accuracy.Opened and managed new customer accounts, ensuring compliance with internal policies and regulatory standards.Delivered excellent customer service by resolving inquiries and promoting financial products.Maintained strict adherence to audit and risk management procedures.Contributed to branch growth by meeting performance targets and building client relationships.