Art Director (CRM)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.Job Summary:As an Art Director, you'll turn ideas into striking, user-friendly designs from eDMs and push notifications to inbox messages ensuring each touchpoint feels distinct yet consistent with the brand's visual identity. You'll bring creative flair, digital know-how, and a genuine passion for visual storytelling, helping evolve CRM guidelines as you go.*Please share your creative portfolio to be considered for the position.Role: Collaborate with your creative partner to ideate and produce dynamic CRM campaigns that balance innovation and clarityBring ideas to life through compelling visuals — crafting headers, GIFs, icons, and digital assets that elevate the brand experienceEnsure every piece aligns with the brand's visual identity, while finding fresh ways to push creative boundariesWork with internal teams and external partners (developers, CMS and platform providers) to ensure smooth, technically sound executionApply an expert understanding of CRM/EDM design specifications, including file formats, character limits, and responsive layoutsContribute ideas to enhance and refine CRM visual guidelines over timeManage your own projects independently from concept to delivery, gathering feedback and iterating as neededAnticipate design challenges early and propose creative, practical solutionsThrive in a collaborative, fast-paced environment that values experimentation and craftYou:BA/BS degree or equivalent experience8+ years of experience developing high-impact digital design and CRM campaigns in fast-paced or growth-focused environmentsA standout portfolio that highlights strong design craft, storytelling through visuals, and attention to digital detailDeep knowledge of CRM visual design principles, email marketing best practices, and user experience fundamentalsTechnically savvy with CRM/EDM specs and adept at creating lightweight animations or GIFsStrong communicator and visual storyteller who can confidently present and rationalise creative ideasHighly organised, proactive, and self-motivated. Able to manage multiple projects seamlesslyA true collaborator who thrives in multidisciplinary teams and welcomes feedbackExceptional verbal and written English communication and presentation skills to cover projects across APACContract Type: 6 months - Fixed Term ContractPlease note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.