Assistant Director of Security and Safety

Company DescriptionWestgate Vacation Villas & Town Center Resort boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy our world-class resort's surroundings and excitement, such as 14 heated outdoor pools, 14 hot tubs, and the state-of-the-art Shipwreck Island Water Park.Job DescriptionIn your capacity as the Assistant Director of Safety & Security at our Westgate Villas Resort, you will play a central role in guiding the efforts of our dedicated team, including Safety & Security Officers, Supervisors, Managers, and Loss Prevention Specialists. Your pivotal position is instrumental in upholding the highest safety and security standards, ensuring a safe and enjoyable environment for all guests and staff members alike.This is a hands-on leadership role for someone who thrives on responsibility, brings sound judgment under pressure, and is passionate about building a culture of safety across one of Westgate’s flagship resorts.You'll demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.What You'll Do as a Assistant Director of Security & Safety Assistant Director:Conduct investigations into policy violations and state laws, as directed by the Director of SecuritySupervise incident investigations and assist in HR inquiriesCoordinate claims and workers' compensation investigations with Risk ManagementReport incidents, coordinate with law enforcement, and review reportsPrepare activity reports and present security orientation for new hiresInteract with guests and team members and implement inventory controlsManage safety programs and assist with access control systemsMonitor scheduling, prepare reports, and travel when neededAuthorize supply orders and maintain professional membershipsAttend meetings and assist in disaster planning and proceduresAct as a liaison for criminal prosecutions and conduct surveysLead Safety Committee meetings and train the Incident Response TeamAssume the role of Director of Security as needed and perform other duties as assignedWhy You’ll Love It HereLead safety and security operations at one of Central Florida’s most recognized resorts.Join a supportive company culture that values accountability, teamwork, and professional growth.Enjoy comprehensive benefits, resort discounts, and career development opportunities across the Westgate network.QualificationsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What You’ll Bring:Demonstrated leadership experience in hospitality, with a focus on securityMinimum 3 years in a management role or bachelor’s degreeMinimum 3 years experience in Hotel Security ManagementProficiency in Microsoft Office Word and OutlookFlexible schedule, including nights, weekends, and holidaysAbility to motivate security teamsCompletion of background check and drug testBilingual in English and Spanish is a plusLicenses & CertificationsFlorida Class D Security License (required)CPR, AED, and First Aid certification (required)American Red Cross certification (preferred)Valid driver’s license with acceptable driving recordCertification and experience as a public safety official preferredPhysical & Availability RequirementsMust be able to stand, walk, climb, and lift up to 25 lbs frequently (50 lbs occasionally).Must be able to work weekends, holidays, and varied shifts as needed.On-call 24/7 for emergencies and critical incidents.Additional InformationWhy Westgate?Comprehensive health benefits – medical, dental and visionPaid Time Off (PTO) – vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunitiesCommunity Involvement ProgramsWestgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.