Assistant Manager- People & Culture

Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.Job DescriptionEnsure that all Managers and colleagues follow the correct P&C proceduresIssue promotion/salary increase letters to colleagues.Update job description for promotionsProcess all colleague status changes and register profiles for new starters and leavers for the monthly payroll.Ensure that annual and probation period appraisals are completed on timeUpdating and tracking annual and probation period appraisals.Do the visa renewal & passport expiry lists to send to all coordinators on a monthly basisOrganize the monthly colleague committee meeting and take meeting minutesConduct exit interviews for colleagues at levels 1 – 4Compile and analyse P&C monthly reports and presentations such as P&C Statistics, Turnover, Exit Interviews for global, regional, brand, owner and management stakeholdersAssist in dealing with all colleague related queries at all levelsCounsel & advise all colleagues on matters of their employmentGive advice on all disciplinary and grievance issuesMaintain Disciplinary trackingOversee the operation of cafeteria and ensure proper tracking and invoicing is in place, as well as hygiene and quality standards are followedQualificationsBachelor's degree in Human Resources Management or related field; HR certification is a plusMinimum of 2 years of experience in HR management within the hotel industryProven track record of successfully managing HR operations and initiativesStrong knowledge of employment laws and regulations in the hospitality industryExcellent communication, interpersonal, and organizational skillsAbility to work effectively in a fast-paced and dynamic environmentTeam player with a collaborative and proactive approach to problem-solvingAdditional InformationOur Commitment To Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.