Associate Manager, Learning Design & Enablement

ABOUT THE JOB: Mission statement of the role, incl. high-level outcomesAt Saucy! by KFC, we’re building more than craveable chicken — we’re building capability, confidence, and a culture of continuous learning. As the Associate Manager, Learning Design & Enablement, you’ll be the architect of how learning comes to life at Saucy! — transforming subject-matter expertise from Operations, Food Innovation, and Technology into engaging, scalable, and impactful training experiences.You’ll lead the design, build, and maintenance of learning programs and digital content — creating the systems, templates, and tools that enable consistency and speed across the organization. This role requires a blend of instructional design expertise, digital learning production capability, and cross-functional collaboration. The ideal candidate brings hands-on experience with e-learning development, content management systems, and learning analytics — ensuring every learning touchpoint supports performance, engagement, and growth.YOUR DAY-TO-DAY MISSION: Scope of responsibilities and detailed set of desired outcomes grounded in strategic imperativesProject Management (20%)Act as the connective tissue between functional experts (Ops, Food Innovation, Tech) and learners to align training priorities and delivery approaches — ensuring content is consistent, prioritized, and integrated across initiatives.Facilitate working sessions with stakeholders to ensure learning objectives, content flow, tone, and methods are consistent across functions.Define project timelines, manage training budgets, and ensure deliverables are on time, within budget, and aligned with Saucy!’s brand standards.Partner with internal and external vendors when needed to execute high-quality learning programs.Design & Develop Learning Solutions (55-60%)Lead the end-to-end design and enablement of scalable learning systems and programs that translate expert-driven content into engaging training experiences.Build and maintain reusable templates, frameworks, and style guides that ensure consistency and speed across all learning materials.Design framework and develop systems for full cycle learning programs: e-learning, microlearning, and blended programs.Curate and edit technical content from SMEs, transforming it into learner-friendly, actionable materials content,Maintain the digital learning infrastructure, ensuring accessibility, visual appeal, and alignment with Saucy!’s brand and tone.Partner with Technology to ensure LMS integration and performance tracking functionality.Manage updates to existing training assets, ensuring relevance and alignment with operational priorities.Content Management & Communications (15-20%)Evolve and maintain the content ecosystem within the Learning Management System and Content Management System (CMS).Ensure training materials are intuitive, visually engaging, and easy to access across digital platforms.Coordinate rollout of new training modules and communications in partnership with Operations and HR.Measure engagement and adoption, using data to refine and optimize learning delivery.Partner with Communications to synchronize learning campaigns with broader brand messaging.Build Know-How & Evaluate Effectiveness (5%)Translate learning analytics and feedback into continuous improvement strategies.Educate internal partners on learning best practices, instructional design principles, and digital enablement tools.Stay informed on learning trends, tools, and technologies to evolve Saucy!’s learning systems.Contribute to a culture of curiosity and innovation, promoting accessible learning at every level.YOUR PROFILE: Experience, qualifications, technical skills, behavioral competencies, and mindsetEducation & CertificationsBachelor’s degree in Instructional Design, Learning Technology, Communications, or related field.Certification in e-learning development or learning systems (e.g., Articulate Certified, ATD, CPLP) preferred.Experience3-5 years in instructional design, learning development, or enablement role within a multi-unit or retail/hospitality environment.Proven hands-on experience with e-learning design and LMS/CMS administration.Demonstrated success in creating scalable, interactive, and visually engaging training content.Strong grasp of ADDIE or SAM models, adult learning principles, and data-driven training evaluation.Adept at cross-functional collaboration and project management in a high-growth, fast-moving organization.Skills & MindsetCreator & Curator: Skilled at transforming complex ideas into engaging learning tools.Tech-Savvy Designer: Proficient in tools like Articulate 360, Rise, Camtasia, Canva, or Adobe Suite.Strategic Builder: Develops frameworks and systems that scale efficiently.Data-Informed Storyteller: Uses analytics to drive continuous improvement.Collaborative Partner: Brings structure, clarity, and influence across multiple stakeholders.Bold, Creative, and Curious: Embodies the Saucy! spirit—energized, hands-on, and people-first.WHAT’S IN IT FOR YOU: Benefits of this role, including impact on the transformation of an iconic brand, joining a high-performing team, and opportunities to grow and extend influenceWork-hard, play-hard: Saucy! by KFC is proud to offer industry-leading benefits to our talent…What’s In It For YouCompetitive Salary + Bonus EligibilityHybrid Work Schedule + Flex FridaysUp to 4 Weeks Vacation + Holidays + Volunteer Time Off401(k) with 6% Match (Immediate Vesting)Comprehensive Medical, Dental, Vision, and Life InsuranceCareer Growth & Leadership Development ProgramsFree Meals, Discounts, and Exclusive PerksInternal Eligibility RequirementsMust be employed with Saucy! By KFC or Yum Brands for a total of 12 monthsMust have alerted your coach and HRBP of your interest in applyingMust be in good standing in your current role (incl. performance improvement plan) and have received a “Success” rating or better on your most recent performance reviewMust meet the minimum requirements of the role