Bilingual Customer Service Representative

Join our dynamic team as a Customer Service Representative, where your passion for helping others can truly make a difference. We are in search of individuals who are not only great communicators but also problem solvers eager to deliver top-notch support. In this role, you'll be empowered to address diverse customer needs, ensuring satisfaction and building strong client relationships. If you're looking to work in an engaging and supportive environment that fosters growth and values your contributions, this is the perfect opportunity to excel in your customer service career.Channel: VoiceRequirements:Advanced English level-B2Full FlexibilityHigh School DiplomaOnsite Positions (Pavas)Candidate Profile:Outstanding verbal communication skills with a warm and professional demeanorExcellent active listening and analytical problem-solving skillsProficient in managing phone interactions and adept at multitasking across various systemsStrong customer-orientation with a commitment to providing exceptional serviceReliable, punctual, and capable of adhering to established proceduresAbility to stay composed and effective in high-pressure or challenging scenariosCooperative team member with a positive outlook and eagerness to learnBenefits:Competitive Account bonusGenerate an additional income with our referrals program!On-Site doctorFREE On-Site GymEmployee Assistance Program (Finance, Legal, Psychological Assistance)Cafeteria SubsidyBirthday OffBenefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)Asociación SolidaristaTop Performer Recognition ProgramCNX University (free online courses and certifications)LinkedIn Learning enterprise profile for all Game Changers!Career Growth Program (CNX Advance)