Customer Service Representative

Careers at Movate create brilliant experiences for top global brands. Come and be a part of a family of diverse Movators!Requirements:Advanced English level (Oral and written: B2+ or upper)At least 6 months of experience in a bilingual Call Center role is a must (over phone, email or chat)Availability to travel to our site in Heredia is a must35 WPM typing speed or upper and multitasking skillsStable overall tenure in job historyBenefits:Healthcare ProgramsGeneral Medicine, Psychology, Nutrition and Physiotherapy services. Health Campaigns are held frequently in our headquarters for Movators and family membersSubsidized transportation to Heredia, San José and Alajuela downtownAdditional performance bonus and/or attendance-tenure bonusesCareer ProgressionFree courses on our platformOn-site GymOn-site CafeteriaEducational discountsDiscounts in hotels, restaurants, fitness and health centersResponsibilities:Drives customer loyalty by providing excellent service, accurate product and service knowledge to customers.Documents details of customer interaction into system.Partners with escalation group to obtain addition support.Accelerate. Innovate. Movate.