itelCX

Business Administrator

Posted: 1 hours ago

Job Description

Company Description itel is an award-winning international customer experience partner with operations across the Caribbean, Latin America, U.S., and Canada. With a geo-diverse delivery platform, itel offers tailored solutions to provide clients with the agility to navigate the complexities of modern customer experience needs. By embracing technology and a human-centered approach, itel specializes in bilingual end-to-end Inbound & Outbound, Voice, and Non-voice customer experience management. The company is deeply committed to empowering its employees and fostering innovation for meaningful customer interactions. At itel, every customer touchpoint represents a new opportunity to create value and strengthen relationships. Role Description This full-time, on-site Business Administrator role will be based in Belize City. The Business Administrator will oversee and manage daily administrative operations, ensure the smooth execution of business processes, and collaborate with relevant departments to improve efficiency. Responsibilities include data analysis, financial reporting, budgeting, and supervising operational tasks. The individual will also act as a communication bridge between various stakeholders, ensuring clear and effective information flow within the organization. Qualifications Proficiency in Business Administration and Business ManagementStrong Analytical Skills to assess processes, solve problems, and evaluate metricsExcellent Communication skills, including written and verbal, for effective interaction with teams and stakeholdersExperience in Finance, including budgeting and financial reportingOrganizational skills and ability to manage multiple tasks effectivelyProficiency in Microsoft Office Suite and relevant business softwareDegree in Business Administration, Management, or related field is requiredPrevious administrative or management experience strongly preferred

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