Business Analyst

Job Title: Business Analyst – CRM / Salesforce🏢 Company: Aaratech Inc🛑 Eligibility: Only U.S. Citizens and Green Card holders are eligible.Please note that we do not offer visa sponsorship.Job Summary:Aaratech Inc. is seeking a skilled Business Analyst – CRM / Salesforce to support CRM initiatives and business process improvements. The ideal candidate will work closely with sales and marketing teams to optimize CRM functionality and reporting.Key Responsibilities:🔹 Requirements & AnalysisGather and document CRM and Salesforce business requirements.Analyze sales and customer engagement processes.🔹 Process ImprovementIdentify gaps and improvement opportunities in CRM workflows.Support Salesforce enhancements and implementations.🔹 Stakeholder CollaborationWork with sales, marketing, and IT teams to deliver solutions.Ensure alignment between business needs and technical solutions.🔹 DocumentationCreate BRDs, user stories, and process documentation.Support UAT and deployment activities.🔹 Tools & MethodologiesUse Salesforce, Agile frameworks, Jira, and Confluence.Qualifications:✅ Bachelor’s degree in Business, IT, or related field✅ 2+ years of Business Analyst experience✅ Experience with CRM or Salesforce preferred✅ Strong documentation and communication skillsJob Title: Business Analyst – AI & Automation🏢 Company: Aaratech Inc🛑 Eligibility: Only U.S. Citizens and Green Card holders are eligible.Please note that we do not offer visa sponsorship.Job Summary:Aaratech Inc. is seeking an innovative Business Analyst – AI & Automation to support automation and intelligent technology initiatives. This role focuses on identifying automation opportunities, documenting requirements, and supporting implementation efforts.Key Responsibilities:🔹 Process AnalysisIdentify business processes suitable for automation and AI solutions.Analyze current workflows and define future-state processes.🔹 Requirements DocumentationGather and document functional and technical requirements.Create user stories and automation specifications.🔹 Stakeholder CollaborationWork with business, IT, and automation teams.Support solution design and implementation.🔹 Reporting & SupportTrack automation performance and business benefits.Support UAT and post-implementation activities.🔹 Tools & MethodologiesWork with Agile methodologies and automation tools.Qualifications:✅ Bachelor’s degree in Business, IT, or related field✅ Minimum 2 years of Business Analyst experience✅ Exposure to AI, RPA, or automation concepts preferred✅ Strong analytical and problem-solving skills✅ Excellent communication and stakeholder management abilities