Client Advisor - Dubai Mall

Job DescriptionMain ResponsibilitiesSales And ServiceTo welcome the client warmly with a smile, making eye contact, and acknowledge him/her as soon as he/she has entered the store.To engage with the client with sincerity.To make the client feel comfortable by creating a bond through conversation.To present the relevant product features and benefits, based on the client needs identified during the conversation. Always take the time to share the stories behind each product.Customer Relationship Management:Call on current & potential clients to establish & maintain client relationship and to inform about new products & services.Invite the customer to share his/her details to continue to establish & maintain client relationship and to inform about new products & services. Administrative and Visual Merchandising:To oversee, under the Store Manager/ Floor Managers supervision, that:The store is always merchandised correctly, and that the products are returned to their place after having been shown to a customer.The departments are always well stocked.The products are well stored or folded in order to prevent any damage.Operations:To partake in management tasks associated with sales.Adhere to the administrative procedures concerning exchanges, returns and repairs.Be accountable and responsible for ad hoc mission entrusted by the store management.To share clients feedback on products.To propose ideas for improving the daily running of the store and the service deliver. RequirementsProven track record in a sales position in luxury retail.Empathy & sincerity when serving customers.Professionalism in services provided to the customer.Individual contribution to the turnover in the sector.Positive attitude within the sales team.Familiarity with the products.Punctuality, flexibility, reactivity."Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."Job DetailsRole Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://talents.hermes.com/fr/sites/CX Job Function: Sales Company Industry/Sector: Retail Luxury Goods and JewelryWhat We OfferAbout The CompanySearching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.ReportDisclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.