Client Experience Ambassador

Key responsibility:● Welcomes all clients, visitors, and VIP guests in the most professional standards of conduct.● Ensures guests are well received and facilitates escorting them to the recipient's office.● Makes sure that all visitors are well assisted and gives the right information about the company. ● Handles the Queue Management System.● Sends & receives couriers and makes sure all airway bills are filled and ensures good co-ordination with the courier companies to ensure timely delivery.● Maintains proper record of document's receipt, dispatch, and delivery.● Performs administrative functions as instructed.● Performs other responsibilities and tasks as directed by the manager to meet department/ division objectives.● Uses Zoho Desk, to assign tickets to the right team members in the right departments on time without fail to meet the set SLAs , following our weekly CH Schedule.Qualification:●Experience in Customer Service and client facing roles.● Experience in Business Set up and Freezone industry is preferable.