Collection Assistant (Documentation)

Job Qualifications:Graduate of any coursesAt least 1 year of experience in collections, documentation, or related administrative roles.Excellent writing and verbal communicationCollaborative, team player and good organizational skillsGood attention to detailProficient in using MS Office Applications Job Description: Respond to clients’ inquiries regarding payments and account status; acknowledge receipt of payments.Prepare and process Request for Payment (RFP) for courier services (e.g., J&T).  Manage the release of land titles to qualified clients.  Sort, file, and maintain hard and soft copies of Official Receipts (ORs) and other documents; perform photocopying and scanning tasks.Facilitate the pull-out and release of ORs to clients together with the printed buyer’s ledger and received book.Issue Certificates of Full Payment, Outstanding Balance certifications, and Statements of Account upon request.Maintain organized filing systems by account, ensuring all folders are updated and complete.Prepare Final Demand and Cancellation Letters, and ensure timely dispatch via courier (e.g., J&T).Send payment reminders to clients through text and email to follow up on dues and encourage timely payment.