Communications & Social Media Coordinator

Role: Communications & Social Media CoordinatorReports to: Chief Brand OfficerDepartment: Marketing & CommunicationsRegions: US, Canada, Brazil, and Latin AmericaLocation: Fully remote (UK-based), PermanentSector: CharitySalary: £35,000Role OverviewMy client is seeking a proactive, detail-driven Communications & Social Media Coordinator to support content creation and digital communications across the Americas region. This is a hands-on role suited to someone who excels at executing campaigns, coordinating with diverse stakeholders, and ensuring brand consistency across all channels.You will take ownership of day-to-day social media activity—including posting, scheduling, and community engagement—while supporting product launches, brand initiatives, and client-facing communications. The ideal candidate is a strong communicator with excellent writing skills, a collaborative mindset, and the ability to adapt global messaging for regional audiences.Core CompetenciesCommunications & Coordination: Ability to produce clear, engaging content for social media, newsletters, and launch communications; confident communicator in meetings, calls, and cross-market collaboration.Social Media Management: Proven experience posting, scheduling, and monitoring content across Instagram, LinkedIn, Facebook, and X.Content Adaptation & Storytelling: Skilled at tailoring global campaigns and local stories for regional relevance.Digital Engagement: Monitor and respond to comments, messages, and mentions while maintaining brand voice.Project & Workflow Management: Strong organisational skills with the ability to manage approvals, deadlines, and deliverables across multiple markets.Creative Review: Support the review and refinement of visual and written content to ensure consistency and quality.Cross-Market Collaboration: Able to work effectively with both regional and global teams.Key Responsibilities1. Launch Communications & Client SupportDraft clear, compelling launch communications for clients and internal teams.Coordinate with stakeholders to ensure accuracy, approvals, and timely execution.Support the rollout of new products and campaigns across the US, Canada, Brazil, and Latin America.2. Social Media Content Creation & ManagementWrite, schedule, and publish social media posts across Instagram, LinkedIn, Facebook, and X.Adapt global campaigns for local markets and develop topical content for both B2B and B2C audiences.Monitor engagement, respond to audience interactions, and maintain brand tone.Work with creative teams to align visuals with messaging and campaign objectives.3. B2C Newsletter ContentTransform campaign messaging and product updates into engaging newsletter copy.Ensure messaging is compelling, regionally relevant, and aligned with brand guidelines.Collaborate with marketing and design teams to maintain consistency in look and feel.Key Skills & CapabilitiesExceptional writing, editing, and storytelling abilities across multiple channels (social, email, client communications).Skilled at tailoring content for different audiences and platforms (B2C, B2B, social, newsletters).Hands-on social media experience with an understanding of scheduling and analytics tools.Highly organised, detail-oriented, and skilled at managing multiple priorities.Strong team player with a collaborative, cross-cultural mindset.Languages: Fluent in English; proficiency in Spanish and Brazilian Portuguese required. French is a plus.