Job Description

Redefine the future of customer experiences. One conversation at a time.At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.About The RoleWe’re looking for a sharp, strategic Content Copywriter who knows how to turn words into measurable results. This role focuses on crafting high-converting email campaigns, landing page copy, and sales enablement content that move prospects from awareness to action. You’ll collaborate across marketing, product, and sales to make sure every message lands with precision—and converts.What You’ll DoWrite persuasive, brand-aligned email copy for nurture campaigns, product launches, and customer lifecycle touchpoints.Partner with lifecycle, demand gen, and sales teams to test and refine messaging for conversion.Concept and develop copy for landing pages, ads, and campaign assets with a strong focus on performance metrics.Collaborate with designers to ensure copy and visuals work seamlessly together.Continuously analyze engagement data to optimize tone, structure, and CTAs.Maintain a deep understanding of our customer journey and voice of customer to tailor copy accordingly.Review and edit copy from freelancers or internal teams to ensure consistency and clarity.What You Bring3–5 years of experience writing conversion-driven copy for a SaaS or B2B brand.Proven success creating email campaigns that drive clicks, demos, or sales.Ability to write crisp, human-sounding copy that communicates value quickly.Comfort interpreting data and A/B test results to improve performance.A collaborative mindset and ability to manage multiple fast-moving projects.Experience with email platforms (HubSpot, Marketo, Iterable, etc.) a plus.Nice to HaveBackground in CRO, lifecycle marketing, or direct-response copywriting.Understanding of behavioral triggers and segmentation strategies.Experience overseeing freelancers or agency writers.Why You’ll Love It HereYou’ll own the words that drive real revenue.Work with a team that values creative experimentation and clarity over fluff.Competitive pay, growth opportunities, and flexible work options.Nextiva DNA (Core Competencies)Nextiva’s most successful team members share common traits and behaviors:Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.Total RewardsOur Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Application Tips

  • Tailor your resume to highlight relevant experience for this position
  • Write a compelling cover letter that addresses the specific requirements
  • Research the company culture and values before applying
  • Prepare examples of your work that demonstrate your skills
  • Follow up on your application after a reasonable time period

You May Also Be Interested In