Credit Collector

DescriptionAre you someone who likes to keep things organised, enjoys customer contact and wants to make a positive impact on a company's cash flow? Then you might be the person we are looking for!For us, credit collection is not just about numbers, but also about people. As a Credit Collector, you are the point of contact for our customers with outstanding invoices. You work with them to find solutions that ensure payments are made smoothly and the customer remains satisfiedYour Role & ResponsibilitiesYou will be part of an enthusiastic team that works together to ensure the smooth follow-up of outstanding claims. Your tasks will be varied:You will contact customers (by telephone and email) about outstanding invoices. You will ensure the correct processing of payments and cash postings. You will handle customer queries and help find solutions for blocked orders. You will follow up on agreements made with customers and ensure that promises are kept. You will contribute ideas on how we can improve our collection process. You will work closely with colleagues from Sales and Customer Service. You will support your team leader and manager with administrative tasks. In short: you will ensure that payments are received smoothly and that customers feel well looked after.ProfileLocation Karveelstraat, ZeebruggeWorking hours Office hours Your profile You have the following qualities: You have an A1 diploma or equivalent experience. You are proficient in MS Office. You speak and write well in Dutch and English, affinity with French is a plus. You have some experience in administration or credit collection. You are hands-on, customer-oriented and solution-oriented. Apply onlineReady to take your career to the next level? Dive into the world of logistics at ECS, the beating heart of the port of Zeebrugge. As a leading player in the logistics sector, we offer you not just any job, but an opportunity for personal growth, innovation and international connections!Our offerWork environment: step into a dynamic and innovative work environment, with the values of a family business Conditions: enjoy attractive remuneration and working conditions, complemented by fringe benefitsGrowth: discover numerous career opportunities and build your future within ECSDevelopment: get opportunities to further develop your knowledge and skills through numerous internal and external training coursesCulture: join a corporate culture where wellbeing is keyActivities: take part in fun activities and sports sessions after workChildcare (only headquarters in Zeebrugge): take advantage of our in-house childcare for a perfect work-life balanceReady for a new challenge?Apply now and take your first step towards a new career!