Customer Service / Parts Advisor - Whangarei

Role SummaryJoin our Whangarei team & showcase your excellent customer relationships. Vehicle/transport industry experience preferableJob ResponsibilitiesLife at ScaniaFrom small beginnings in Sweden over 130 years ago, we’re excited to say that Scania today, is one of the world’s most recognised and respected commercial vehicle brands.Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor-made for our challenging New Zealand roads.We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company.Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand.What You Will DoWorking for Scania is not just about the job. It is about you too. Our people are our strength.Based in our Whangarei branch, this position plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers.This will be achieved byExceptional communications with external and internal customers, written and verbal, to schedule vehicles and provide updatesManaging and ensuring accuracy of all documentationCreating work orders, allocating work to the workshop and invoicingWork closely with the Workshop to ensure availability of partsMonitor stock, spare parts and inventoryWhat We Can Offer YouAttractive hourly ratesA dynamic and inclusive work culture - be part of a great teamA safe working environmentSubsidised medical insuranceA monthly bonus potential up to $400PPE/Uniform providedEmployee Benefit Program offering discounts at over 100 retailersWell established global brandAn environment that is supportive, friendly & funBe part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification & sustainabilityA company that is growing, with potential for career development opportunitiesContinuous learning & trainingOpportunity to participate in the global Scania Top Team technician competitionWho You AreTo be successful as a CSA / Parts Advisor you will have previous experience in a customer service and/or parts/warehouse role, preferably within the automotive industry. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.You will haveStrong verbal and written communication skillsEffective problem solving, negotiating and influencing skillsStrong abilities in time management, organisation and administrationAbility to think on your feet and show initiativePrevious experience in a similar role in the automotive industry (preferred)To apply“Apply now” and submit your CV. If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.You need to have full New Zealand working rights to apply for this roleFormal offer of employment is subject to standard pre-employment checks including medical and other background checksAs an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.