Customer Service Representative (Job ID: VR800B)

IMPORTANT - Watch this quick Loom video on how to get hired:https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH💼 We’re Hiring: Customer Service📋 Job InformationJob Title: Customer Service RepresentativeJob ID: VR800BLocation: BelizeWork Schedule & Shift Assignment:Our business operates 7 days a week, and we offer multiple shift schedules to meet client demands. Available shifts include (all times in PST):5:00 AM – 2:00 PM7:00 AM – 4:00 PM8:00 AM – 5:00 PM11:00 AM – 8:00 PMRest Day/Days Off:Vary depending on client needCommon rest days include: Mon–Sun, Tue–Wed, Thu–FriSat–Sun off is a possibility depending on the schedule required by the clientCompensation: $800Target Start Date: ASAP🧩 Job DescriptionHandle inbound calls for U.S.-based home services businesses such as cleaning companies, electricians, plumbers, landscapers, etc.Represent the client as if you are part of their office team, answering calls pleasantly with a smile and using the client’s standard greetingTake detailed call summary notes during each conversation, including customer contact information, reason for inquiry, and any other relevant informationSend complete and accurate call summary notes to the client after each callMaintain high attention to detail to avoid typos or missing informationTraining will be provided on answering questions and booking appointments using the client’s CRM/scheduling platform🛠️ Qualifications & SkillsTechnology Requirements:Internet speed of at least 40 Mbps with low latencyComputer with at least 6 cores, 12 threads, and 8 GB RAMReliable backup power sourceWorking Qualifications:Previous BPO or call center experience preferredAbility to multitask: handle calls, take detailed notes, and send follow-up messages or emailsConfident in communicating directly with U.S.-based clients to confirm directions or receive feedbackStrong attention to detail and accuracy in all tasksMotivated, hard-working, and eager to add valueWillingness to learn and adapt to client processesExperience working from home is a plus but not requiredSubmit your application today and take the first step toward your next great opportunity!