Topspot Media

Customer Service Representative

Posted: Nov 7, 2025
mid

Job Description

Job Title: Customer Support RepresentativeJob Type: Full-timeJob OverviewWe are seeking a motivated and dynamic Customer Support Representative to join our team. The ideal candidate will be responsible for generating qualified leads through cold calling, email outreach, and follow-ups, while effectively arranging meetings with corporate clients. This role requires excellent communication, interpersonal, and convincing skills, along with the ability to build strong business relationships.Key Responsibilities· Generate new business leads through cold calling, email campaigns, and follow-ups.· Identify, qualify, and nurture potential clients to create business opportunities.· Maintain a pipeline of prospects and regularly update CRM/records.· Schedule and arrange meetings with corporate clients for the sales team.· Achieve monthly lead generation targets.· Research and identify potential markets and corporate decision-makers.· Build rapport and maintain professional relationships with prospects.· Provide feedback from clients to support the sales and marketing strategy.Requirements· Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).· Experience: 2–3 years of relevant experience in lead generation, telemarketing, or inside sales.· Strong verbal and written communication skills.· Ability to convince and engage corporate clients effectively.· Goal-oriented, self-motivated, and proactive in achieving targets.· Proficiency in MS Office; familiarity with CRM tools will be a plus.What We Offer· Competitive salary package with performance-based incentives.· Professional growth and career development opportunities.· Supportive and collaborative work environment.

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