Customer Service Trainee

Do you have a passion for technology? A project-based mindset? A drive for discovery? A desire for change? Then keep reading, because this CS Trainee opportunity is for you!In this role, your responsibilities will be:• Enters and registers contracts with partners and authorities in Samsung records;• Prepares reports requested by superiors;• Responsible for the accuracy and truthfulness of the prepared documents;• General support for the Customer Service department• Periodically reports on the results obtained versus objectives, analyses and gives recommendations on future actions; • Responsible for the knowledge and correct application of all procedures and internal work rules; The Samsung Traineeship Program is meant for ambitious young graduates who are looking to jump-start their career in a multinational and dynamic company. By taking on this position you will get the chance to experience on-the-job learning and training from highly experienced professionals in the field that you are interested in pursuing.For this role, you will need: Bachelor's degree or equivalent qualification - business or marketing field is considered an advantage;Communication & team-related skills;English language fluency: This enables you to easily collaborate with colleagues, partners and stakeholders;Problem solving mindset and analytical skills: you can execute with excellence on the most important things. You’re able to identify new opportunities and overcome barriers;Strive for customer satisfaction;Excel knowledge & a knack for database administration;Word and Power Point geekiness;Project management knowledge could be a plus.What do we offer:Business understanding trainings: learn all about how the different spheres of business work together to create a Global Company, directly from our Samsung professionals.Mentoring and support: you will learn a lot through on-the-job experience and from your colleaguesChance to build your social network with other colleagues and traineesGet the chance to be involved with exciting and multidisciplinary projects: you will be able to take initiative and hold responsibility for your own projects