Customer Success Manager (CSM)

Company Description: Valutico is a B2B FinTech company that operates an international valuation platform designed to empower financial service providers and valuation professionals with data-driven tools for more efficient analysis.Experience: Mid-LevelAvailability: Full-timeJob Function: Customer Success ManagerLocation: Remote or Hybrid in ViennaSalary: £30-45k Base + CommissionWhat are we looking for: An English and German speaking Customer Success Manager (CSM) for Europe to join our international team.Requirements3+ years of experience in Finance / Business Valuation, Customer Success or Account ManagementThe ability to work remotely and autonomouslyExperience in working in Customer Success or studies in Finance (ideally in the valuation sphere) - and an aptitude for the otherA strong sense of motivation, a customer-focused mindset, excellent organisational skills, and the ability to learn quicklyStrong verbal and written communication, strategic planning, and project management skillsAnalytical and process-oriented mindsetComfortable working across multiple departments in a deadline-driven environmentActive team player, self-starter, and multitasker who can quickly adjust prioritiesFluent / Native English & GermanBenefitsA strong, experienced team you can learn from - with ongoing support, honest feedback, and a real team spiritAccess to the latest technologies and tools - we work data-driven and efficientlyClear targets that we consistently hit - in an environment that recognises and rewards performanceAn international, remote-friendly work environment with colleagues from around the globeFair and transparent compensation - including a competitive base salary and an above-average commission/bonus structure