speakit

Customer Support Consultant (Swedish speakers)| Telecommunications Company

Posted: 1 days ago

Job Description

Are you fluent in Swedish and excited about the world of telecommunications? Join a leading international BPO and help customers navigate mobile networks, devices, and services.As a Swedish Customer Support Consultant, you will handle customer inquiries related to mobile networks, services, and devices via phone and chat, troubleshoot technical issues with clear step-by-step guidance, and assist with billing, plan upgrades, and account management. Additionally, you will support the business by performing light upselling and cross-selling of relevant products and services to enhance the customer experience and drive value.RequirementsNative-level SwedishAdvanced EnglishExcellent communication and problem-solving skillsTech-savvy and adaptableEU passport holderWillingness to relocate to Greece (remote work after initial setup)BenefitsCompetitive monthly salary 14 salaries per yearWork fully remote all over GreeceRelocation support for abroad candidates (flight, administrative assistance, 4 weeks of free accommodation)Private medical insuranceMonthly bonuses and meal vouchersIndefinite duration contractOpportunities for professional growth in a multicultural, telecom-focused environment

Job Application Tips

  • Tailor your resume to highlight relevant experience for this position
  • Write a compelling cover letter that addresses the specific requirements
  • Research the company culture and values before applying
  • Prepare examples of your work that demonstrate your skills
  • Follow up on your application after a reasonable time period

You May Also Be Interested In