Portuguese-speaking Customer Experience Specialist

Workster is partnering with a global leader in the consumer goods industry to recruit a Portuguese-speaking Customer Experience Specialist.Join a dynamic international team that values innovation, quality, and exceptional service — and help ensure customers receive the support and experience they deserve.Your RoleAct as the primary point of contact for customer requests via phone, email, and chat.Provide accurate information and guidance about the company’s products and services.Resolve customer issues efficiently and professionally, always aiming for first-contact resolution.Communicate with empathy and ensure every customer leaves with a positive impression.Collaborate with colleagues to ensure a seamless end-to-end customer journey.Maintain up-to-date knowledge of products, systems, and procedures.Your QualificationsFluency in Portuguese (verbal and written).Good command of English.Previous experience in customer service or support is an advantage.Excellent communication and problem-solving skills.Tech-savvy and comfortable learning new tools quickly.Positive attitude, adaptability, and a genuine interest in helping others.The OfferFull relocation support: flight, hotel accommodation, and assistance with housing — all provided at no cost.Competitive monthly salary plus 2 extra salaries per year.Comprehensive training provided by certified instructors.Private health insurance and access to employee discounts.Career development opportunities within a global, multicultural environment.Modern office facilities with relaxation areas and a supportive, inclusive culture.Free online Greek language courses and ongoing learning initiatives.Work with a Great Place to Work–certified organization that values diversity, inclusion, and personal growth.