Dutch Speaking Customer Service Eneco - 1657 Euro Per Month - Remote in Greece

Mercier Consultancy MD offers an amazing opportunity for Dutch Speaking Customer Service Representatives for Eneco, with a competitive salary of 1657 Euro per month, all while working remotely from the beautiful landscapes of Greece! This role provides a fantastic work-life balance and the chance to join a prominent energy company.Why Join Mercier Consultancy MD?We value our employees and strive to create a conducive work environment that encourages professional growth and customer satisfaction. Join our dedicated team and make a positive impact on your clients' experiences.Key ResponsibilitiesProvide exceptional support to Dutch-speaking customers via phone, email, and chat, maintaining a professional and friendly demeanorAssist customers with inquiries regarding Eneco's services and products, offering clear and accurate informationSwiftly address and resolve customer issues and complaints to ensure satisfactionAccurately document all customer interactions and follow up on inquiries to ensure complete resolutionsCollaborate with team members and departments to enhance overall service qualityStay updated on Eneco's offerings and relevant industry trends to provide knowledgeable assistanceRequirementsFluency in Dutch (both written and spoken) is required; knowledge of additional languages is a plusPrior experience in customer service is preferred, especially in a remote settingStrong communication skills, emphasizing a positive customer experienceProven problem-solving skills with a commitment to customer satisfactionComfortable using computer systems and CRM toolsA self-motivated attitude, able to work independently in a remote environmentAvailability to work flexible hours, including evenings and weekends if necessaryBenefitsCompetitive Monthly SalaryFully Paid Relocation Package2 Extra Salaries Per YearFully Paid TrainingHealth InsuranceAnd Much More..