Data Entry Agent

The OpportunityOur client is a prominent Australian claims management organization with over 100 years of expertise in workers’ compensation. They collaborate with government agencies and employers to provide customized injury management solutions, supporting safe and sustainable return-to-work outcomes.Team members must have strong communication skills to coordinate with the claims team via email and phone, resolving queries and ensuring data is completed accurately within 7 days.This position requires full onsite presence during the probation period. Upon confirmation, it transitions to a hybrid arrangement, with the expectation to work onsite five days every fortnight at The Gardens North Tower office. Standard working hours are Monday to Friday, from 7:30am to 4:30pm (Malaysia time).Key ResponsibilitiesEnsure compensation and benefits calculations comply with relevant laws and internal policies.Maintain data privacy standards in line with professional guidelines.Review and audit salary details before submitting to the claims team.Prepare, verify, and accurately enter employee data into systems.Track and manage documentation to ensure accuracy and timely completion.Resolve data issues with claims and support onboarding of new team members.Skills, Experiences & QualificationsPossesses a Diploma, Bachelor’s degree, or higher qualification.Available to start on 12th January 2026.Strong written and verbal communication skills in English.Willing to work morning shifts and report onsite to the office.Relevant experience is an advantage, though fresh graduates are encouraged to apply.ASW OffersA Great Place to Work certified company environment.A diverse, inclusive, and supportive company culture.Competitive remuneration.Opportunity to collaborate and work with global clients and stakeholders.Medical benefits.Great Paid Leave entitlements.Team outings, travel opportunities, company parties/events, and other exciting activities.Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, Thailand and Australia.Industry and role-related training.Ongoing career opportunities.