Data Entry Specialist - English

Job descriptionKey Responsibilities:Handle and resolve customer complaints with empathy and efficiency.Process orders, forms, applications, and requests.Maintain detailed and accurate records of customer interactions and transactions.Collaborate with other departments to resolve complex issues.Identify and escalate priority issues when necessary.Stay up to date with product knowledge, policies, and procedures.Follow communication scripts and guidelines where applicable.Suggest solutions and improvements to enhance the customer experience.Requirements:bachelor’s degree preferred.Proven experience in a customer service role is a plus.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Positive attitude and a customer-first mindset.Ability to work independently and as part of a teamyou can send your cv via whatsapp on 01016237757