Digitalization Director / 数字化总监

关于角色作为公司流程优化与数字化转型的核心负责人，立足品牌出海业务场景，深度融合全球化运营特点，牵头构建高效、协同的流程体系与数字化能力，实现工厂、海外、研发数字化转型；通过流程重构与技术赋能，破解跨部门、跨地域运营效率瓶颈，为公司全球业务扩张与核心竞争力提升提供坚实支撑。建设与优化牵头梳理公司全业务链条现有流程，识别跨部门、跨地域协同痛点与效率瓶颈，制定全公司流程优化战略与实施路线图。职责主导核心业务流程的重构与标准化，形成可落地、可复制的流程规范。建立流程全生命周期管理机制，包括流程发布、培训、执行监控、效果评估及持续迭代，推动各部门流程意识提升，确保流程落地执行。结合公司出海业务需求，制定数字化转型战略规划，明确IT架构、数据体系、业务系统的建设目标，推动数字化技术与业务深度融合。牵头核心数字化系统的选型、实施与迭代，包括但不限于IPMS、ERP、PLM、CRM、SCM电商运营系统及数据分析平台等，确保系统间数据互通、高效协同。构建公司统一数据体系，规范数据标准，打通各业务系统数据壁垒，实现数据资产化管理；基于业务需求搭建数据分析模型，为产品决策、供应链优化、海外市场拓展、销售策略调整等提供数据支撑。牵头流程优化与数字化转型重点项目的立项、规划、资源协调与进度管控，制定清晰的项目目标与里程碑，确保项目按时按质落地。统筹协调研发、供应链、制造、销售、海外分公司等跨部门、跨地域团队，建立高效的协同机制，化解项目推进中的阻力，推动各方达成共识与高效执行。负责项目效果评估，量化流程优化与数字化转型带来的效率提升、成本降低、客户体验改善等成果，并形成项目复盘报告，为后续工作提供经验。搭建并管理流程与数字化团队，明确团队成员岗位职责与发展路径，通过招聘、培训、激励等方式，提升团队在流程分析、系统实施、数据挖掘等方面的专业能力。推动公司内部数字化文化建设，组织数字化工具与流程规范的培训，提升全员数字化操作能力与流程意识，营造“用数据说话、按流程办事”的工作氛围。在流程优化与数字化建设中，融入欧美市场数据合规要求（如GDPR、CCPA等）及智能硬件行业监管规范，确保业务流程与数据管理符合国内外法律法规及行业标准。建立数字化系统安全保障机制，防范数据泄露、系统故障等风险，保障公司核心业务数据与运营安全。任职要求本科及以上学历，英语可以作为工作语言；10年以上企业流程优化或数字化转型相关工作经验，其中5年以上同岗位管理经验，具备智能硬件、消费电子或制造业出海企业工作经历者优先，熟悉欧美市场业务特点及合规要求。具备全球化运营视角，有跨部门、跨地域流程优化与数字化项目操盘经验，能有效应对多地域协同挑战。接受因业务需求产生的海外出差（欧洲、北美、越南等地）。必备技能流程管理能力：精通BPR、BPM等方法论与工具，具备全业务链条流程梳理、诊断与优化的实战经验，曾成功推动大型企业流程效率提升30%以上。数字化实战能力：深入理解智能硬件行业业务逻辑，熟悉ERP、IPD、PLM、CRM、SCM等核心业务系统的实施与运维，具备从0到1搭建数字化体系的成功案例，能结合业务需求制定系统解决方案。数据驱动能力：具备扎实的数据思维，熟悉数据标准制定、数据治理、数据分析工具（如SQL、Python、Tableau），能通过数据挖掘发现业务问题并提出解决方案。项目管理能力：持有PMP等项目管理认证优先，具备大型复杂项目统筹能力，能有效整合资源、管控风险、推动项目落地，确保项目目标达成。综合素养领导力：具备优秀的团队管理与激励能力，能打造高绩效团队，推动团队能力持续提升。沟通协调能力：具备极强的跨部门、跨地域沟通表达与谈判能力，能快速化解分歧，推动各方协同合作。战略思维：能紧扣公司业务战略，将流程优化与数字化转型与业务发展紧密结合，为公司战略落地提供支撑。抗压能力：具备强烈的目标感与责任心，能在高速发展与变革的环境中承受较大工作压力，主动突破瓶颈。如果对此岗位感兴趣请投递中英双语简历。Role OverviewAs the core leader for process optimization and digital transformation, this role focuses on the operational scenarios of a global brand expansion. You will integrate the characteristics of international operations and take the lead in building an efficient, collaborative process framework and digital capabilities that support factories, overseas teams, and R&D digitalization. Through process re-engineering and technology enablement, you will break cross-departmental and cross-regional efficiency bottlenecks, providing a strong foundation for global business expansion and the enhancement of the company’s core competitiveness.You will lead end-to-end process optimization across the entire business value chain, identify coordination pain points, and design a company-wide process optimization strategy and implementation roadmap.Key ResponsibilitiesLead the redesign and standardization of core business processes, forming scalable and repeatable process frameworks.Establish full lifecycle process management mechanisms, including process release, training, execution monitoring, performance evaluation, and continuous iteration; promote process awareness across departments to ensure effective implementation.Develop the digital transformation strategy based on the company’s global expansion needs, defining IT architecture, data systems, and business system development goals to drive deep integration of digital technologies with business operations.Lead the selection, implementation, and iteration of core digital systems—including but not limited to IPMS, ERP, PLM, CRM, SCM, e-commerce systems, and data analytics platforms—ensuring data interoperability and collaborative efficiency.Build a unified corporate data architecture, establish data standards, and eliminate data silos across systems to achieve data asset management.Develop analytical models based on business requirements to support product decisions, supply chain optimization, overseas market expansion, and sales strategy adjustments.Lead key process optimization and digital transformation projects, including project initiation, planning, resource allocation, and progress control; define clear objectives and milestones to ensure timely and high-quality delivery.Coordinate cross-functional and cross-regional teams across R&D, supply chain, manufacturing, sales, and overseas subsidiaries; establish effective collaboration mechanisms and overcome resistance to ensure consensus and execution.Conduct project performance evaluations, quantify efficiency gains, cost reductions, and customer experience improvements, and deliver project review reports to support future initiatives.Build and manage the process and digital transformation team; define roles and career development paths, and enhance team capabilities in process analysis, system implementation, and data analytics through recruitment, training, and incentives.Promote a digital-first culture by organizing training on digital tools and process standards, cultivating a company-wide mindset of “data-driven decision making and process-based operations.”Incorporate compliance requirements for the EU/US markets (GDPR, CCPA, etc.) and regulatory standards of the smart-hardware industry into process design and digital development.Establish and maintain digital system security mechanisms to prevent data breaches and system failures, ensuring the security of core business data and operations.QualificationsBachelor’s degree or above; fluent in English as a working language.10+ years of experience in process optimization or digital transformation, with 5+ years in a similar leadership role. Experience in smart hardware, consumer electronics, or manufacturing companies with overseas operations is preferred.Strong understanding of global operations and hands-on experience leading cross-departmental and cross-regional transformation projects.Willing to travel overseas based on business needs (Europe, North America, Vietnam, etc.).Required SkillsMastery of BPR, BPM methodologies and tools; proven experience optimizing end-to-end business processes with measurable improvements exceeding 30% efficiency gains.Deep understanding of smart hardware industry business models; proficient in implementing and operating ERP, IPD, PLM, CRM, SCM, and other core business systems.Demonstrated success in building digital systems from 0 to 1 and delivering scalable digital solutions.Strong data mindset; proficient in data standardization, governance, and analytics tools (e.g., SQL, Python, Tableau).Capable of identifying business issues and proposing solutions through data mining.PMP or equivalent project management certification is preferred.Experienced in managing large-scale, complex projects, integrating resources, mitigating risks, and ensuring successful delivery.Core CompetenciesLeadership: Ability to build, motivate, and develop high-performance teams.Communication & Coordination: Exceptional cross-department and cross-regional communication and negotiation skills, capable of resolving conflicts and driving alignment.Strategic Thinking: Able to align process optimization and digital transformation with overall business strategy.Resilience: Strong ownership and ability to perform under pressure in a fast-growing, rapidly changing environment.If interested in this role, please submit your English–Chinese bilingual resume.