Dutch Speaking Customer Experience Specialist - Paid relocation to Greece

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Experience Specialist, complete with paid relocation to the stunning landscape of Greece! In this dynamic role, you will be the bridge between our company and our Dutch-speaking clients, ensuring they receive top-notch support and engaging experiences. Your contributions will play a significant role in fostering client satisfaction and loyalty in a vibrant and culturally rich environment.Key ResponsibilitiesAct as the primary point of contact for Dutch-speaking clients, effectively managing inquiries and providing tailored assistanceUtilize various communication platforms (phone, email, chat) to engage with customers, resolving issues with efficiency and professionalismKeep accurate records of client interactions in our CRM system to support follow-ups and service enhancementsConduct regular check-ins to gauge client satisfaction and address potential challenges proactivelyCollaborate with internal teams to continuously improve service offerings based on client feedbackStay updated with product changes and market trends to provide clients with informed and accurate informationRequirementsFluent in Dutch (both written and spoken); proficiency in English is also necessaryExcellent communication and relationship-building skillsEffective problem-solving capabilities and a commitment to customer satisfactionProficiency in using CRM systems and digital communication toolsA passion for providing exceptional service and nurturing positive client experiencesReadiness to relocate to Greece and adapt to a new cultural environmentBenefitsCompetitive Monthly SalaryFully Paid TrainingFully Paid Relocation PackageHealth Insurance2 Extra Salaries Per YearAnd Much More..