Executive (Office of Graduates Programmes)

Job DescriptionJob Description Manage enquiries and requests via the College of Design and Engineering Coursework Programmes mailbox, working with the postgraduate team to attend to programme-related matters and provide timely, professional responses. Collaborate with internal and external stakeholders to ensure alignment and seamless execution of Office of Graduate Programmes operations. Review and process applications meticulously, including academic credential verification, ensuring compliance with university policies and confidentiality of records. Manage end-to-end administrative processes pertaining to academic matters such as admission, candidature, registration, examinations, and commencement. Provide secretariat support for committee meetings and assist in orientation and commencement activities. Support shared services across coursework and research programmes as required. Manage and administer the full operational workflow of Continuing Education and Training (CET) programmes to maintain high efficiency and compliance. Plan CET programme schedules, support instructor deployment, manage participant registration, track attendance, collate feedback, and report to the SkillsFuture Singapore (SSG) portal. Support programme operations and funding management for both SSG-funded and non-SSG-funded programmes. Prepare and support SSG audits and other external accreditation exercises. Handle new course proposals, course maintenance, marketing, and website updates. Oversee claims processing for SSG-funded courses and maintain CET programme assets. Participate in continuous improvement initiatives to enhance productivity, operational efficiency, and stakeholder experience.Qualifications Good Bachelor’s degree in any discipline from a reputable university. Minimum of 3 years of relevant working experience in the education industry, with a good understanding of national training frameworks and education technologies. Applicants without experience in the education industry may also apply. Proficient in IT and Microsoft Office applications. Possess good interpersonal, oral, and written communication skills. Results-driven, meticulous, organized, self-motivated, and highly disciplined. Proactive, efficient, and able to multi-task effectively. Strong team player who can work collaboratively with various stakeholders to achieve desired outcomes, and engage effectively with people at different levels of the organization. Resilient and resourceful, with good problem-solving and critical-thinking skills; thrives in a fast-paced, results-oriented, and dynamic work environment. Able to work independently with minimal supervision, manage tight deadlines, know when to escalate matters, and demonstrate a strong service-oriented mindset.More InformationLocation: Kent Ridge CampusOrganization: College of Design and EngineeringDepartment : Dean's Office (College of Design & Eng)Employee Referral EligibleJob requisition ID : 30932