Executive Student Success - PDU

We are seeking a self-motivated and target-oriented individual to join our team as an Executive - Student Success to Professional Development Unit. This role is crucial to ensuring smooth coordination between students and lecturers, reducing student drop-off rates, and supporting the implementation of a new continuous assessment system. The successful candidate will handle student inquiries, coordinate efforts on Saturdays, and assist with administrative tasks related to student success.What You’ll Do• Manage student inquiries and provide timely responses to ensure high levels of student satisfaction.• Coordinate communication between students and lecturers to ensure smooth operations and timely responses.• Support the administration in establishing and implementing a new continuous assessment system to improve student outcomes.• Ensure smooth coordination of activities on Saturdays as part of the student support process.• Work closely with other team members to improve the overall student experience and success.What We’re Looking For• Minimum of 3 years of experience in operations, administration, or customer service.• Strong self-motivation and a target-oriented approach to achieving results.• Excellent communication skills, both written and verbal, with the ability to engage with students and staff effectively.• Ability to handle multiple tasks efficiently and work under pressure.• Strong organizational and problem-solving skills, with attention to detail.Why Join Us• A professional and welcoming workplace atmosphere.• The chance to collaborate with a prestigious higher education institution.• Opportunities for career advancement and training.• An appealing compensation package along with additional benefits.