F&B Banquet AV

Company DescriptionNovotel Jakarta Cikini is strategically located in Cikini, the heart of Jakarta. The 245-room hotel features Food Exchange, a casual International Buffet restaurant with ideal offerings for business and meeting purposes. It provides free bicycles, private parking, an outdoor swimming pool, and a fitness center. Other facilities at the property include a restaurant, room service, a 24-hour front desk, and free WiFi.Enjoy your stay in the 245-room hotel. This modern business hotel is close to Jakarta's Golden Triangle, minutes from the CBD, SCBD, and Dr. Cipto Mangunkusumo National General Hospital, Proclamation Monument, Taman Ismail Marzuki, Taman Menteng, and Jakarta's Gambir train station.Located on Jalan Cikini, Central Jakarta's heritage tourism destination, Novotel Jakarta Cikini provides access to explore Central Jakarta's historical sites and minutes from the glittering city center of Jakarta.Job DescriptionWelcome each guest with appropriate greetings follow the standard of hotel & Accor.Responsible for proper set up of trays, in room dining trolley, operating equipment needs.Install, maintain, and troubleshoot audio-visual equipment, including display devices, projectors, televisions, camera systems, and video teleconferencing systems (VTC)Set up and operate AV equipment for trainings, presentations, meetings, and conferencesPerform equipment additions, removals and replacements as neededConduct regular inspections and tests to ensure all equipment is in good and safe working conditionManage inventory of AV equipment, wiring, and accessories to prevent shortagesProvide excellent customer service and technical support to clients and team membersCollaborate with other departments to meet event requirements and client expectationsStay updated on the latest AV technologies and recommend improvements to existing systemsEnsure proper storage and transportation of equipment in a safe and secure mannerMaintain accurate records of equipment maintenance, repairs, and usageQualificationsMinimum of 1 year of experience as an Banquet AV Technician or in a similar roleProven expertise in installing, operating, and maintaining various audio-visual equipmentStrong troubleshooting skills and ability to solve technical issues quickly and efficientlyIn-depth knowledge of current AV technologies, including video teleconferencing systemsExcellent attention to detail and strong organizational skillsOutstanding customer service skills with a professional and friendly demeanorAbility to work flexible hours, including evenings and weekends, as events may requireProficiency in inventory management and basic record-keepingRelevant certifications in AV technology are preferred but not requiredAbility to work independently and as part of a team in a fast-paced environment