Delhivery

Field Human Resources Manager

Posted: 1 minutes ago

Job Description

Position Overview: The role requires an individual with a deep understanding of HR processes, strong leadership skills, and a hands-on approach to managing a diverse and remote workforce. The Manager - Field HR will be responsible for implementing HR strategies, ensuring employee engagement, driving talent acquisition, and managing performance across field locations.Key Responsibilities: ● Strategic HR Leadership: ○ Partner with senior leadership to align HR initiatives with business objectives, ensuring a strong workforce in field operations. ○ Provide strategic guidance on HR issues including employee relations, talent development, workforce planning, and retention. ● Employee Relations: ○ Act as a liaison between management and employees in the field, ensuring effective communication and resolving employee concerns. ○ Handle complex employee relations issues, disciplinary actions, and grievance processes. ○ Promote a positive organizational culture and foster employee engagement. ● Talent Acquisition & Management: ○ Oversee the recruitment and onboarding processes for field employees, ensuring timely hiring and smooth integration. ○ Work with recruitment teams to build talent pipelines and strengthen employer branding in field locations. ○ Implement training and development programs that cater to the needs of field employees. ● Performance Management: ○ Support the implementation of performance management processes, ensuring consistent application of evaluation methods and timely feedback. ○ Monitor key HR metrics and work with managers to identify and address performance gaps. ○ Lead performance improvement initiatives and talent succession planning. ● HR Compliance and Policy Implementation: ○ Ensure that field operations comply with labor laws, company policies, and regulatory requirements. ○ Ensure the consistency and fairness of HR practices across the field workforce. ● Reporting and Analytics: ○ Provide regular reports and insights on HR performance in field operations, including turnover rates, employee satisfaction, and training effectiveness. ○ Monitor the effectiveness of HR initiatives and make data-driven recommendations for improvement. ● Team Leadership & Development: ○ Lead, coach, and mentor HR field teams to ensure they are aligned with the organization's goals and objectives. ○ Manage the professional development of HR team members and help them grow in their roles. ● Change Management: ○ Lead change management efforts in the field, ensuring smooth transitions and the effective implementation of new HR initiatives or policies. ○ Support leadership in driving transformation projects and aligning the workforce with evolving business needs. Qualifications: ● Education: ○ Bachelor's degree in Human Resources, Business Administration, or related field (Master’s degree or HR certification preferred). ● Experience: ○ Minimum of 3+ years of experience in HR, with at least 1-2 years in vendor management.○ Proven experience in managing HR operations across multiple locations or remote teams. ○ Strong knowledge of labor laws and HR best practices. ● Skills: ○ Strong interpersonal and communication skills, with the ability to build relationships with diverse teams. ○ Excellent problem-solving and conflict-resolution skills. ○ Ability to manage multiple priorities and work in a fast-paced, dynamic environment. ○ Proficient in HRIS systems, Microsoft Office, and data analytics tools. Key Competencies: ● Leadership and team management ● Strategic thinking and business acumen ● Conflict management and employee relations expertise ● High emotional intelligence ● Strong analytical and reporting skills ● Excellent organizational and time-management abilities

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